Residents
Living in Piedmont
The everyday services you need as a resident: paying your city bill, starting or stopping utilities, trash and brush pickup, permits, public safety, schools, and voting. City Hall is at 109 North Center Ave, Piedmont, AL 36272.
Most of what residents need from the City runs through a few departments, all reachable at City Hall: 256‑447‑3560. Start with the quick actions below, or jump to a service area.
Pay My Bill
Pay your water, gas, sewer, and electric bill online.
Open payment portal →Report a Problem
Potholes, drainage, brush, streetlights, and code concerns.
How to report →Permits & Licensing
Building permits, zoning, and contractor lists.
Get a permit →Public Safety
Police, fire, and severe-weather information.
Safety info →Utilities & Sanitation
Water, Gas, Sewer & Trash
The City provides water, natural gas, and sewer service. Set up or stop service at the Water & Gas office, and pay all city utilities through one online portal.
Start or Stop Service
New residents apply for water, gas, and sewer at the Water Works office. Bring a photo ID; a deposit may be required.
- Office128 South Center Ave
- HoursMon–Fri, 8am–5pm
- Phone256-447-3560
Pay Your Bill
Pay water, gas, sewer, and electric online, or in person at the utility office at 128 South Center Ave. Bills are issued monthly.
- OnlinepayACP portal
- In person128 South Center Ave
- Billing256-447-3560
Trash & Brush Pickup
Public Works handles curbside brush and trash pickup, leaf collection, and limb removal. Call to confirm your day or schedule a large-item pickup.
- SupervisorTim Frost
- Public Works256-447-3572
- City Hall256-447-3560
- Pickup dayCall to confirm verify
Water Quality
Piedmont publishes an annual drinking water quality report and PFAS/PFOS testing results from the city filtration plant.
- Plant1739 US Hwy 278 E
- Phone256-447-6656
Building & Code
Permits, Zoning & Code Enforcement
Building, remodeling, or running a business in town usually needs a permit or license. The Building Inspection office handles permits, inspections, zoning, and code enforcement at City Hall.
Building Permits
Download the permit application, and use the contractor lists for residential or commercial work. Inspections are scheduled through the inspector.
- InspectorBen Singleton
- Phone256-447-3582
- Office109 N Center Ave
Zoning
Check the zoning map and ordinance before building, dividing a lot, or changing how a property is used.
- ContactBuilding Inspection
- Phone256-447-3582
Report a Problem
Report potholes, drainage issues, brush, downed limbs, or code concerns to the right department.
- Streets & drainage256-447-3572
- Code enforcementCharles McDonald
- Code phone256-447-3562
- General256-447-3560
Business License
Businesses operating in Piedmont need a city business license through the Revenue department.
- ContactAmy Rawson, Revenue
- Phone256-447-3564
- DetailsConfirm fees verify
Public Safety
Police, Fire & Severe Weather
For any emergency, call 911. The numbers below are for non-emergency business and for staying informed during Alabama’s storm season.
Police Department
Non-emergency police business, reports, and questions.
- ChiefNathan Johnson
- Phone256-447-9091
- Address121 West Ladiga St
Fire Department
Non-emergency fire business and questions. For a fire emergency, call 911.
- ChiefTodd Kirkland
- Business256-447-3364
- Fire calls256-447-9011
- Address312 North Center Ave
Severe Weather
Northeast Alabama sees severe storms and tornadoes, mainly in spring and fall. Have more than one way to get warnings. When the City issues an advisory, it appears in the alert banner at the top of every page on this site.
- County alertsCalhoun County EMA
- Watch vs warningWarning = take cover now
Community
Schools, Library & Voting
Piedmont City Schools serve the city, the public library sits downtown, and county and state offices handle voter registration and elections.
Piedmont City Schools
Piedmont operates its own city school system: an elementary, middle, and high school.
Public Library
The Piedmont Public Library offers books, computers, and community programs downtown.
- HoursConfirm with library verify
Voting & Elections
Piedmont is in Calhoun County. Register to vote and find your polling place through the county and state.
- CountyCalhoun County
Shop Local
Browse locally owned restaurants, retail, and services in town through the city business directory.